Our policies

To ensure a safe and enjoyable environment for you, your family and friends, centre management asks that you take a moment to become familiar with our policies.

SMOKING
Carrefour du Nord is pleased to offer a smoke-free establishment in compliance with all governmental legislation.

LOITERING
Loitering or congregating in large groups is prohibited.

AUDIO & VIDEO EQUIPMENT
Personal entertainment and electronic devices may only be operated at acceptable volume levels. Photo and/or video devices may only be used with prior approval from the center management.

EATING AND REST AREAS
Please refrain from abusive or prolonged use of food court tables and shopping center seating.

DISTRIBUTING LITERATURE/SOLICITING
Distributing printed materials and/or soliciting of any kinds strictly prohibited. Pre-approved exceptions may apply.

DISRUPTIVE BEHAVIOR
Running, skate boarding, rollerblading, hover boards, drone operation, littering, profane language, mischief vandalism, and the unsafe use of stairs is prohibited. Any act that violates Municipal, Provincial, or Federal laws or regulations is prohibited.

APPROPRIATE ATTIRE
Attire that may be considered objectionable, constitutes a disguise, hoods, and/or is intended to conceal identity is not permitted.

PERSONAL MOBILITY DEVICES
Motorized wheelchairs and motorized scooters must be operated at low speeds to ensure the safety of all visitors.

ANALYTICS
We use traffic counting, mobile location and anonymous video analytics to improve our services.

VIDEO SURVEILLANCE
We use cameras and other security technologies to protect your safety.

Each entrance to the mall has at least one automatic door.
In addition, inside the shopping center, walkways allow you to move around easily.

To allow you to stay connected, the Carrefour du Nord is pleased to offer you access to free Wi-Fi throughout the mall.

All employees of the Carrefour du Nord maintenance and safety department have received first aid training approved by the CSST. The mall is also equipped with a first aid kit and a semi-automatic heart defibrillator. Any customer of the center who is injured inside the mall or in the parking lot must report the incident to Customer Service at the central courtyard so that a report can be drawn up and signed by the person concerned.

The food court will satisfy all appetites (entry 4)! High chairs for toddlers are available at this location. Consult the complete list of restaurants.

You will also find other restaurants, such as A&W at entrance 2, Masako Sushi and Café Dépôt at entrance 5 and Saint-Cinnamon at entrance 3.

All items found in the center are returned to Customer Service at the central courtyard. Call 450 436-8650 for any complaint.

The Carrefour du Nord is located in Saint-Jérôme, on the edge of the Laurentian highway (exit 45). This region offers many activities and resources to enhance your visit or stay. Here are some suggestions:

Accommodation

• Hôtel Comfort Inn & Suites
• Hôtel Best Western
• Hôtel Super 8

Activities

Outdoors:

• AVENTURES PLEIN AIR SAINT-HIPPOLYTE
• CENTRE DE SKI DE FOND GAI-LURON
• CLUB DE GOLF SAINT-JÉRÔME
• PARACHUTISME ADRÉNALINE
• PARC AQUATIQUE MONT SAINT-SAUVEUR
• PARC RÉGIONAL DE LA RIVIÈRE-DU-NORD
• OFURO SPA
• LE P’TIT TRAIN DU NORD

Cultural :

• AMPHITHÉÂTRE ROLLAND
• ESPACE CLAUDE-HENRI-GRIGNON
• FROMAGERIE MIRABEL (150, boulevard Lachapelle, Saint-Jérôme, 450 438-5822)
• MUSÉE D’ART CONTEMPORAIN DES LAURENTIDES
• THÉÂTRE GILLES VIGNEAULT

For useful information during your stay with us, visit http://www.laurentides.com.

Bus tickets for the city of Saint-Jérôme are on sale at Pharmaprix (near entrance 5).

The administration office is located on the 2nd floor, at entrance 4 on your left.

The gift card is offered to customer service at the central courtyard.

Amounts varying from $10 to $500, offer the value you desire! Payment types accepted: cash, Interac, Visa and Mastercard.

To learn more about the gift card, follow this link.

A Canada Post counter, with all the services, is available inside Pharmaprix (near entrance 5).

National Bank ATMs are available at entrance 6.

For leasing or space availability information, please contact:

Long-term leasing

Tommy-Alexandre Roy, Long-term leasing (Westcliff)
514-499-8327
taroy@westcliff.ca

Temporary leasing:

Marc-André Pellerin, General Director, Carrefour du Nord
450-436-8650
mapellerin@carrefourdunord.com

A photo distributor is available at the entrance 4 and 7, at a cost of $5 for 4 photos.

Wheelchairs are available free of charge from Customer Service in the central courtyard.

Please note that you must leave us your driver’s license or health insurance card, it will be returned to you when you return the equipment to customer service.

Limited quantities. No reservations accepted.

Strollers are available free of charge from Customer Service in the central courtyard.

Please note that you must leave us your driver’s license or health insurance card, it will be given to you when you return the stroller to customer service.

Limited quantities. No reservations accepted.

A bin is available for you to collect your batteries at Customer Service in the central courtyard. Near the food fair, just between two telephone service kiosks, you will find an Électrobac for the recovery of your used small electronic devices. Thank you for thinking about the environment!

To make your time with your baby as pleasant as possible, we have provided you with a breastfeeding room. It is available near entrance 3, right next to the washrooms. You will find a changing table, a microwave, rocking chairs and a separate toilet room.

On behalf of the Carrefour du Nord, we wish you a moment of peace with baby!

Parking spaces are specially reserved near each entrance for people with reduced mobility, families and rideshare.

Changing tables are available in the women’s and men’s washrooms (entrance 4, 2nd floor), as well as in the disabled washroom (entrance 4) and in the entrance washrooms 3.

Public telephones are available at entrances 2, 3, 4, 6.